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Are Eucalypse earrings suitable for sensitive ears?
○ Yes, Eucalypse jewellery is made from hypoallergenic 316L stainless steel with gold or silver electroplating.
Is Eucalypse packaging environmentally friendly?
○ Yes, Eucalypse pieces are wrapped in biodegradable corrugated cardboard wrapping and sent in biodegradable mailer bags.
What are the shipping time frames and costs?
○ For up to date shipping and processing information please visit our Shipping Page here.
What payment methods do you accept?
○ We accept Visa, MasterCard and PayPal.
Do you accept returns or exchanges?
Will my product look exactly the same as the image?
How do I place a custom order?
○ For all wedding orders & custom orders please email us at eucalypsejewellery@gmail.com or fill out the form on our Get In Touch page.
Is your site safe and secure?
○ Great question. Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private.
What if I have other inquiries?
○ We are here to help. If you still have questions or feedback, send us an email at eucalypsejewellery@gmail.com and we'll get back to you as soon as we can.
How do I care for my jewellery?
○ Clean with cloth and warm water