○ Eucalypse jewellery is made from hypoallergenic 316L stainless steel with optional gold plating. ○ This grade of stainless steel is suitable for sensitive ears and has a high resistance to rust, oxidation and discoloration.

○ Yes, we are proud to package Eucalypse in biodegradable mailer bags. ○ We offer a choice of gift boxing or a minimal packaging option for those who do not want the extra packaging materials. ○ We are always looking for new ways to decrease our overall environmental impact; if you have any suggestions or ideas to help us improve please email us at hello@eucalypse.com - we'd love to hear from you!

○ For up to date shipping and processing information please visit our Shipping Page here.

○ Clean with cloth and warm water. ○ Avoid contact with chemicals such as chlorine, sunscreen, soaps, cosmetics and hairspray when possible. ○ Remove jewellery prior to swimming and showering.

○ For all wedding orders & custom orders please email us at hello@eucalypse.com or fill out the form on our Get In Touch page. ○ We can preserve your custom flowers in gorgeous and meaningful jewellery.

○ We don't accept returns, exchanges or cancellations. ○ Please contact us if you have any problems or questions about your order and we will be happy to assist.

○ Due to the nature of handcrafted jewellery and flowers, each piece is unique and may differ slightly in colour and design. ○ Each piece will be handcrafted with care to ensure that you love your new jewellery.

○ Great question. Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private.

○ We accept Visa, MasterCard and PayPal.

○ We are here to help. If you still have questions or feedback, get in touch here and we will get back to you as soon as we can. ○ If you are contacting us about an order, please include your name and order number if possible.