top of page
  • What metal is Eucalypse jewellery made with?
    ○ Eucalypse jewellery is made from hypoallergenic 316L stainless steel with optional gold plating. ○ This grade of stainless steel is suitable for sensitive ears and has a high resistance to rust, oxidation and discoloration.
  • Is Eucalypse packaging environmentally friendly?
    ○ Yes, we are proud to package Eucalypse in biodegradable mailer bags. ○ We offer a choice of gift boxing or a minimal packaging option for those who do not want the extra packaging materials. ○ We are always looking for new ways to decrease our overall environmental impact; if you have any suggestions or ideas to help us improve please email us at - we'd love to hear from you!
  • What are the shipping time frames and costs?
    ○ For up to date shipping and processing information please visit our Shipping Page here.
  • How do I care for my jewellery?
    ○ Clean with cloth and warm water. ○ Avoid contact with chemicals such as chlorine, sunscreen, soaps, cosmetics and hairspray when possible. ○ Remove jewellery prior to swimming and showering.
  • How do I place a custom order?
    ○ For all wedding orders & custom orders please email us at or fill out the form on our Get In Touch page. ○ We can preserve your custom flowers in gorgeous and meaningful jewellery.
  • Do you accept returns or exchanges?
    ○ We don't accept returns, exchanges or cancellations. ○ Please contact us if you have any problems or questions about your order and we will be happy to assist.
  • Will my product look exactly the same as the image?
    ○ Due to the nature of handcrafted jewellery and flowers, each piece is unique and may differ slightly in colour and design. ○ Each piece will be handcrafted with care to ensure that you love your new jewellery.
  • Is your site safe and secure?
    ○ Great question. Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private.
  • What payment methods do you accept?
    ○ We accept Visa, MasterCard and PayPal.
  • What if I have other inquiries?
    ○ We are here to help. If you still have questions or feedback, get in touch here and we will get back to you as soon as we can. ○ If you are contacting us about an order, please include your name and order number if possible.
bottom of page